Returns and buyer protection
BizMoro Demo Shop's policy
- You have 7 days after delivery to tell the seller about a problem.
- If the item is not what was shown, is damaged, or doesn't work, the seller will replace it or refund you.
- Items must be returned unused and in their original packaging, unless they arrived damaged.
- Food, fresh produce and personal-care items can't be returned once opened, unless they arrived spoilt.
- Refunds go back the way you paid, within 7 working days of the seller getting the item back.
How BizMoro protects you
- Every order gets a tracking page, and you're emailed at each step: received, approved, sent out with a rider, delivered.
- When you pay online, the payment goes through Paystack, not to a personal account. Never pay a seller outside the store checkout.
- Report a problem from your tracking page, or report this store. The BizMoro team checks every report and can take a store offline.